Privacy Policy

Last Updated: Dec 8 2025

BRO Builder (“BRO Builder,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal, business, and project-related information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access our website, software platform, and related services (collectively, the “Services”).

By accessing or using BRO Builder, you agree to the terms of this Privacy Policy.


1. Scope of This Policy

This Privacy Policy applies to:

This policy does not apply to third-party websites or services not operated by BRO Builder.

2. Information We Collect

2.1 Personal Information

Information you voluntarily provide may include:

2.2 Project & Construction Data

When using BRO Builder software, we may process:

Ownership: You retain ownership of all project data and uploaded content. BRO Builder processes this data solely to deliver the Services.

2.3 Automatically Collected Information

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

You may disable cookies through your browser settings. Some features may not function correctly without cookies.

4. Phone Numbers, SMS Communications, and Verification

We may collect and use your mobile phone number for purposes related to account registration, identity verification, security authentication, fraud prevention, customer support, and access to certain features of the Services, including marketplace or transactional functionality.

Phone numbers are collected directly from you when you voluntarily provide them during account creation, verification, or when enabling security-related features.

We may use your phone number to send SMS or other text-based communications, such as one-time passcodes, verification messages, security alerts, service-related notifications, and administrative messages. We do not use SMS communications for marketing purposes unless you have expressly opted in.

SMS communications may be delivered through third-party service providers that assist us in operating and securing the Services. These providers are authorized to process phone numbers solely on our behalf and in accordance with our instructions and applicable data protection laws.

Message delivery is subject to your mobile carrier’s availability and is not guaranteed. Message and data rates may apply based on your carrier plan.

We retain phone numbers only for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining account security, complying with legal obligations, and resolving disputes. You may request deletion of your phone number, subject to legal or operational requirements that may require us to retain certain information.

For additional information regarding SMS consent, usage limitations, and opt-out options, please refer to our Terms and Conditions.

We do not sell or rent phone numbers or SMS-related data to third parties.

5. How We Use Information

We use collected information to:

We do not sell personal data.

6. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process data based on:

7. Data Sharing & Disclosure

7.1 Service Providers

We may share data with trusted third-party providers that support:

7.2 Legal Compliance

We may disclose information if required by law, regulation, court order, or lawful government request.

7.3 Business Transfers

In the event of a merger, acquisition, or asset sale, information may be transferred subject to confidentiality obligations.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards, including encryption, access controls, and monitoring. However, no system is completely secure.

9. Data Retention

We retain information only as long as necessary to provide the Services, meet legal obligations, resolve disputes, and enforce agreements.

10. User Rights

10.1 GDPR Rights

10.2 California Privacy Rights (CCPA / CPRA)

California residents have the right to know, delete, and correct personal information and to not be discriminated against for exercising these rights.

11. Identity Verification & KYC (If Enabled)

If identity verification, compliance checks, or token-gated access are enabled, we may collect identity-related data directly or through third-party providers strictly for compliance, security, and fraud prevention.

12. Intellectual Property & Confidentiality

13. Permit & Construction Disclaimer

BRO Builder provides estimating tools and automated plan generation for informational and permit-preparation purposes only. We do not guarantee permit approval, code compliance, or construction outcomes. Users are responsible for verifying all outputs with licensed professionals and local authorities.

14. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

15. Children’s Privacy

BRO Builder is not intended for individuals under 18. We do not knowingly collect data from minors.

16. International Data Transfers

Your information may be processed in the United States or other jurisdictions. By using the Services, you consent to such transfers subject to applicable safeguards.

17. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted with an updated “Last Updated” date.

18. Contact Information

BRO Builder LLC
Email: Email us
Website: www.brobuilder.llc